If your business sells through WhatsApp, you already know the pain: messages scattered across phones, no idea which lead came from where, and sales slipping through the cracks because there’s no system. Avify is a CRM built specifically for WhatsApp, aimed at small and medium businesses (it’s big in Latin America). I looked at what it does, how it’s priced, and who it fits. Here’s my honest review.
Avify is a CRM for WhatsApp that centralizes your conversations, organizes your team, and turns WhatsApp selling into a clear, measurable, scalable commercial process. It brings all your chats into one omnichannel inbox (WhatsApp, Instagram, Messenger), manages sales pipelines and campaigns, and adds commerce features like delivery, payments, and online stores. It also offers AI agents, ads-driven messaging, and ERP integration. Avify says it’s validated by 300+ SMBs, with setup in minutes and Spanish-language support.
If WhatsApp is your main sales channel, Avify gives you the structure you’re currently missing.
Multiple users on one centralized inbox stop leads from being lost on someone’s personal phone.
Spanish-language support and locally-relevant commerce features (delivery, payments) are a real fit.
If you handle a handful of chats a week, a full CRM may be more than you need.
Avify is WhatsApp-first, so if that’s not your channel, a general CRM makes more sense.
All your WhatsApp, Instagram, and Messenger conversations live in one place, so nothing gets missed.
Turn chats into a measurable pipeline with clear stages, so you stop losing money to an unstructured process.
Run mass WhatsApp campaigns and handle messages from ads, with full control over your outreach.
Built-in delivery, payments, and online stores, plus AI agents and ERP integration via the official WhatsApp Business API.
Avify keeps it simple with a single core plan that scales via add-ons (prices in USD):
There’s no card required to start and you can book a free demo. Confirm current pricing and which extras you need on the live site, as figures may change.
Pros: Purpose-built for WhatsApp selling; centralized multi-channel inbox; pipeline and campaign tools; commerce features (payments, delivery, stores); AI agents and ERP integration; official WhatsApp Business API; transparent single plan with pay-for-what-you-use add-ons; Spanish support.
Cons: Base price is a step up for very small sellers; add-ons can accumulate; strongest fit for LatAm/Spanish-speaking markets; annual billing for the headline price.
Respond.io is a well-known global omnichannel messaging platform with broad channel support and advanced automation. Avify is more focused — WhatsApp-first, SMB-oriented, with built-in commerce (payments, delivery, stores) and local LatAm support. If you need many channels and heavy automation across regions, Respond.io is powerful; if you’re an SMB that lives on WhatsApp and wants selling, payments, and delivery in one place, Avify is the tighter fit. Try a demo of each with your real workflow.
For SMBs whose revenue flows through WhatsApp, Avify solves a real problem: it replaces chaos on personal phones with a measurable sales system, and the built-in commerce tools are a genuine bonus. The single-plan pricing is refreshingly clear, though the base cost means it pays off best once you have real chat volume and a team. With a no-card demo available, it’s easy to test fit. For WhatsApp-first businesses in 2026, especially in Spanish-speaking markets, it’s a strong, focused choice.
A CRM for WhatsApp that centralizes conversations, manages your sales pipeline, and adds commerce features for SMBs.
The core Avify CRM plan is $124/mo billed annually ($1,490/year) with 5 users included; extra users are $16/mo each.
Yes — the plan includes 1 Instagram and 1 Messenger connection alongside 2 WhatsApp connections, in one omnichannel inbox.
Yes. You can book a free demo and start without a credit card.
Avify runs campaigns via the official WhatsApp Business API. You must still follow WhatsApp’s Business policy and anti-spam rules — message opted-in contacts and respect opt-outs.
You can create an account here: Try Avify.
Disclosure: This post contains an affiliate link. If you sign up through it, I may earn a commission at no extra cost to you. WhatsApp campaigns are subject to WhatsApp’s Business Platform policies and anti-spam laws — only message contacts who have opted in and always honor opt-outs.
